No Obligation To Buy
You can access Mixam's services and tools without committing to an order straight away. Upload your artwork, make edits, and talk to our print experts whenever you need help.
You can pay for your orders when you're satisfied that your print files appear correctly in your Preview and Proof. We'll print your order when the following steps are complete:
- Fill in and save your Billing and Delivery details. Please do this before making payment.
- Pay for your order. We will deduct the amount from your account when the transaction is complete and send your order to production.
- Prepare your order for production, and review the proof and page sequence.
- Confirm your order, and a print expert will review it.
Payment Options
When it comes to printing and delivery costs, we're totally transparent - no hidden charges anywhere. When you make a payment, the prices will not change. After submitting your payment, we'll send you a payment confirmation email with your receipt.
Invoices
Some registered companies cannot pay for print orders by credit card. Therefore, you can request a draft invoice, and we’ll send you a Pro-forma invoice. This option is still payable up-front only by bank transfer. We will not print your order until you’ve paid your invoice.
Credit Key
For B2B customers, Credit Key allows you to pay for your print work at the point of purchase. You complete a short form and pay back the cost of your orders in installments or standard terms (e.g. in 30, 60 or 90 days). You will only be charged interest if you exceed the payment timeframe.
Afterpay
Afterpay is a payment service that gives you a fixed amount of credit, allowing you to buy print now and pay later. You'll repay the amount spent in 4 automatic interest-free instalments every 2 weeks.
Automated ACH Transfer
Automated ACH Transfer is an easy, secure way to pay for print online. Selecting this option will prompt you to connect your bank account. Once connected, two options will appear - ACH or Same Day ACH. Choosing ACH may delay your order, as we can only send orders to production once we receive payment. Therefore, please select Same Day ACH, which will secure your estimated delivery date, and once we receive the funds, we'll send your order to production (bank fees may apply).
How To Upload Tax Certificates
- Log in to your Mixam account using your registered email and password.
- Under Manage My Account, go to Tax Certificates.
- Click the Add Certificate button. Fill in the form and upload a high-quality image file of your sales tax exemption certificate corresponding to the delivery state. Accepted formats include JPG, PNG, and PDF.
Please allow 5-7 business days for review and approval. You will receive a notification once your certificate is approved.
Once your certificate is verified, we'll update your account, and orders can be processed tax-free for that state until the certificate expires. You can upload certificates for each applicable state if your business is exempt in multiple states.
Payment Troubleshooting
If you experience payment issues, contact our team of print experts or reference the links below:
- Visa and Visa Debit
- Mastercard
- American Express
- PayPal
- PayPal Credit
- Amazon Pay
- Apple Pay
- Afterpay
- Plaid
- Stripe
