Bleed is an extension of artwork or color(s) to minimize unprinted edges appearing when we cut your prints to size. It's represented by a blue line when you upload files to your Artwork tab.
All print files must include bleed before upload unless a white/unprinted background surrounds your artwork and doesn’t extend to the page edge. Most items require a 0.125" bleed, including Flat items and the inner pages and covers on Bound and Paperback items. If you can't add bleed or need assistance, contact our team of print experts, who may be able to add it for you. Visit our Bleed Support Page for more information, and for Canva users, visit this Support Page.
Hardcover (Casebound) Bleed requirements: Upload your cover files with a 0.8" bleed on all four edges (top, bottom and two outer edges) and all inner pages with a 0.125" bleed. Your spine must also include a 0.8" bleed at the top and bottom. Hardcover Books require a larger bleed as printed covers wrap around a heavy-duty board and onto the inner front and back covers before being completed with endpapers (double-folded sheets of paper that appear just inside the front and back covers).
A trim line shows a page's finished size and where we’ll aim to trim your artwork, shown by the green line in the Artwork tab. This guideline will not appear on your final prints. Visit our Bleed Support Page for more information.
The hinge area is on the front and back cover on both sides of a spine. The indentations give a book increased flexibility, allowing it to open without compromising the spine.
You can check your order via your Artwork tab using these methods:
The Downloadable Proof: this is the closest representation of how your files will appear in print. We strongly recommend downloading the proof as it will highlight any hidden issues that may not be apparent in the Thumbnails or Preview.
The Artwork Thumbnails: you can check your page sequence, content and the positioning of your files, as well as the quiet areas, bleed marks and gutter areas, by clicking on each thumbnail.
The Preview: this is the best way to ensure your pages and artwork are present and appear in the correct order. Our system will generate a 3D virtual representation in a flipbook or flat-sided format.
Visit our Proofing Support Page for more information.
We do not check for design, content or spelling errors. We'll also assume you have the rights to the content. If you encounter copyright issues, Mixam is not responsible for any legal action that may occur as a result. Visit our Proofing Support Page for more information.
You can use any font you like and you must embed them into your files. Every design program has a different embedding method. To maintain text color and clarity, do not rasterise any fonts you download, as your letters will lose their sharpness. Alternatively, you can convert all fonts to Outlines or Shapes, making it a vector/shape, but note that once you have converted a font, you cannot edit it further, so remember to save a copy beforehand. Learn how to embed fonts on Adobe, Affinity and Microsoft, and if you're selling your print work and want to use a free font, you must choose one for commercial use.
We recommend high-quality PDF files, but you can upload many file types. You can submit them as single or double-page files. Visit our How To Submit Print Files Support Page for more information.
Staple Binding (Saddle Stitch): a popular and affordable method for items like Magazines and projects with low page counts. We slot folded printed sheets inside each other, and at the fold line, we secure them from the outside with metal staples.
Perfect Binding: uses Ethylene Vinyl Acetate (EVA), an efficient and fast-setting adhesive to the spine to bind inner pages securely. It forms a neat, rectangular spine and is common for items like Booklets.
Perfect (PUR) Binding: similar to Perfect Binding, PUR Binding uses Polyurethane Reactive (PUR) adhesive, giving prints increased flexibility and durability. This binding option is common for items like Paperback Books.
Wire-O Binding: we punch holes along one side of your covers and inner printed pages before fastening them with a coated metal coil binding. This binding option allows pages to rotate 360 degrees and lie flat when open.
Hardcover (Case) Binding: used on Books with high page counts to ensure durability. The cover is non-flexible and is supported by a backboard, making it incredibly sturdy.
Layflat Binding: This binding option allows your artwork to appear seamlessly across double-page spreads, and every page will lie flat when opened.
Spiral (Coil) Binding: Like Wire-O Binding, Spiral Binding involves threading a spiral coil into holes along the binding edge to join pages. It's a cost-effective option for small and large print runs and can accommodate a range of page counts. Pages can open 360 degrees and lay flat.
Visit our Binding Support Page for more information.
Design your files in CMYK and set them to our preferred CMYK profile: GRACoL2006_Coated1v2 (download it here). Full-color printing, or 4-color printing, is a process that uses CMYK ink. Cyan, Magenta, Yellow and Black ink are combined to create a full-color image.
RGB has three primary colors of light: Red, Green, and Blue. Electronic devices like computers screens combine these three colors to produce all colors on a screen. Screens are backlit and transmit color, whereas a print reflects it. Therefore, color can look different on your screen compared to print.
You can learn how to convert files on our How To Convert RGB to CMYK Support Page. If you cannot alter your files, our system automatically converts the colors in your files to the closest CMYK values on upload. You can also learn more about the differences between the two color modes on our CMYK vs RGB Support Page.
Select Grayscale under the Color Printing section(s) on our Instant Quote Calculator. We recommend supplying your files in Grayscale with a 300 dpi resolution using our preferred color profile: Dot Gain 15%. Visit our Color Charts and Values Support Page to achieve specific printed colors and our Standard Black vs Rich Black Support Page to achieve deep, saturated tones.
Resolution refers to the amount of detail in an image. All print work consists of tiny dots; the more dots per square inch, the sharper the image and the greater the resolution. We recommend printing images at 300dpi, as images with a resolution lower than 100 dpi may appear pixelated. Visit our Image Resolution Support Page for more information, and please ensure your content is legal, copyright-free and coincides with our Terms of Use.
You can unconfirm confirmed orders to edit your print files. Unconfirming your order means it will not enter production. You can adjust your quantity, print specifications and artwork before reconfirming.
To edit your files: Unconfirm your order by clicking 'Yes, Un-confirm' at the top of your screen > Edit files > Check page order and PDF Proof > Reconfirm. Each version requires a print expert's approval.
Note: You cannot make further edits to confirmed orders that have entered production.
Changes to confirmed orders can lead to delays, but we will provide a re-estimated shipping date. Our cut-off time for confirmed orders is 4 pm CT every workday and 10 am for Priority orders.
You also cannot change the shipping address or arrange a split shipping on confirmed orders in production. When you receive tracking details, we recommend contacting the courier service directly and making arrangements with them.
Mixam accepts NSFW (Not Safe For Work) content, but we may reject your order if we deem the material hateful, unlawful, threatening or defamatory. We reserve the right to refuse an order at our sole discretion. Some print facilities may also refuse to print your work at their sole discretion, but we’ll always try to print it at another facility if necessary. For more information, please read our Terms of Use and Privacy Policy.
Click 'Custom Size' on our Instant Quote Calculator's Size section to choose your dimensions. Sizing limits will appear to match the printing press plates used in production.
Upload one 300dpi PDF file to your Artwork tab containing a back cover, spine and front cover design. Ensure your design matches the dimensions you selected in your initial quote, and before uploading, label it with a name like cover.pdf so our system can automatically put it in the correct place. Visit our Print File Setup Guide for more information.
Spot UV involves applying a thin UV coating to parts of a print and curing it with ultraviolet light, providing a high gloss finish. Foiling involves etching a design on a metal plate and heat-pressing a thin layer of foil to a pre-printed page, causing it to bond and create an opaque metallic effect. Both accentuate key design features like graphics, titles, logos and other details.
1. On our Instant Quote Calculator: Add Cover (+4 Printed Pages) > Cover Paper Type > Choose Satin or Gloss Paper > Choose Cover Finish > Select Gloss or Matte Lamination for Foiling or a UV option > Add to Cart > Continue.
2. Upload a separate, clearly labeled design file to your Artwork tab indicating the parts of your design you want us to apply the finish.
3. Visit our Spot UV and Foiling Support Pages and follow the instructions if you're designing in Adobe InDesign, Illustrator or Photoshop. You can apply the same techniques to other design programs, but the functions may differ.
A spine refers to the edge where the outer covers and inner pages are bound, typically featuring artwork, the publication title and the author's name. Upload a single PDF file or design one as part of a cover spread with a 300 dpi resolution. You can find your spine dimensions in your Shopping Cart or Artwork tab. Most items, including Paperbacks, require a 0.125" bleed to the top and bottom of your spine. For Hardcover items, add a 0.2" hinge area on both sides of the spine and 0.8" bleed to the top and bottom. Labeling your files clearly before uploading will also ensure they appear in the right place. If you cannot upload spine artwork, add a blank page by clicking the blue three-dot button under the spine thumbnail. If you don't upload a spine file, the spine area will be blank and include no print work. Visit our File Setup Support Page for more information.
Wire-O Binding allows pages to rotate 360 degrees and lie flat when opened. We'll punch holes along one side of your printed pages before fastening them with a coated metal coil binding. Every file you upload to your Artwork tab must include a 0.125" bleed, a 0.2" quiet area and a 0.6" gutter margin. Visit our Bleed and File Setup Guide for more information and download free PDF Print Templates to set up your designs.
Perfect Binding is affordable, looks professional and can accommodate large and small page counts. This binding involves applying an adhesive to a spine formed from gathered inner pages to a cover to hold them together securely, allowing them to lie almost flat without the risk of losing pages or spine damage. Every file you upload to your Artwork tab must include a 0.125" bleed, a 0.25" quiet area and a 0.5" gutter margin. Visit our Bleed and File Setup Guide for more information and download free PDF Print Templates to set up your designs.
Staple (Saddle-Stitch) Binding is a simple, cost-effective option offering fast turnarounds. It involves attaching folded pages with staples through the centerfold. Every file you upload to your Artwork tab must include a 0.125" bleed and a 0.25" quiet area and gutter margin. Visit our Bleed and File Setup Guide for more information and download free PDF Print Templates to set up your designs.
Layflat Binding lets you print seamless double-page spreads; every page will lie flat when opened. We'll fold single-sided printed pages in half, then glue the blank side to the next blank side of the next spread and continue until it forms a book block. For Hardcover items, every inner page file you upload to your Artwork tab must include a 0.125" bleed and 0.25" quiet area. The covers and spine require a 0.8" bleed. Visit our Bleed and File Setup Guide for more information and download free PDF Print Templates to set up your designs.
Spiral (Coil) Binding offers frictionless page-turning, allowing pages to rotate 360 degrees and lie flat. This binding involves threading a plastic coil into holes along the binding edge to join pages. Every file you upload to your Artwork tab must include a 0.125" bleed, a 0.2" quiet area and a 0.6" gutter margin. Visit our Bleed and File Setup Guide for more information and download free PDF Print Templates to set up your designs.
There's no correct answer, but factors like content, design, print dimensions and intended purpose can influence your decision. Items with low paper weights and small dimensions may arrive flat and unfolded with creases.
Half Fold: A Half (Single) Fold is a simple and effective option for a variety of projects where content is uncompromised by the fold. Prints are folded once along the middle to create 4 printed panels - a front cover, a back cover, and two internal panels.
Roll Fold: The Roll (Letter) Fold is an easy way to display large quantities of text and graphics. It can separate information into equal folded panels for digestible reading experiences. We fold prints twice to produce 6 printed panels (3 sections inside and outside).
Z-Fold: The Z-Fold, or Concertina Fold, is perfect for dividing large quantities of information. It can help split content across equal panels or one page when fully open, making it a versatile folding option. We fold prints twice to resemble a 'Z' shape to create 6 printed panels (3 sections inside and outside).
Paper stock refers to the paper type used for print. You can choose from a wide variety of high-quality papers and weights. While availability varies for each item, you can also choose eco-friendly options for minimal environmental impact. Visit Our Paper Range Support Page for more information and order a free sample pack.
A finish, or lamination, refers to applying a plastic coating to a finished printed page. Laminates not only add visually appealing properties to prints, but they also extend their lifespan. Our laminations include Matte, Gloss and Soft Touch, and availability varies per item. Alternatively, you can choose a finish that partially covers your prints, like Spot UV, to highlight key design features. Visit Our Print Finishes and Special Print Options Support Pages for more information.
What is a Content Rating?
A content rating is a scale used to indicate the inclusion and level of nudity, sexual material, graphic violence or offensive language in your artwork files. This highlights content which is inappropriate for minors or viewing in a public or professional setting. ‘Content’ refers to text, drawings, illustrations, real life photography, hyper-realistic AI imagery and links or QR codes leading to online content.
Why is a Content Rating needed?
Mixam supports artistic and creative expression and empowers creators to print a broad range of content, including work that explores mature, sensitive, or potentially controversial themes. However, because we work with a global network of print partners, acceptable content standards can vary between production facilities and local regulations. Content ratings are gathered to ensure your product takes the smoothest and most efficient supply chain route possible, with content ratings having a potential effect on the speed, cost and production facility your order is sent to.
How is a Content Rating applied?
The rating applies individually to every product in your order. It is selected on our instant price calculator before you add your product to cart and can be adjusted later in the artwork upload process. You should base your rating on the highest content level within your files - be it just one page or the entire product.
At Mixam we have 2 different Content Ratings, for more information see our Content Ratings support page.
We accept multiple payment methods, including Credit and Direct Debit, Paypal and Proforma invoices. Please refer to our Payment Methods Support Page for the complete list of options.
Yes, as long as you cancel your order before it goes into production.
Mixam sometimes offers store credit as a type of refund. When Mixam’s Finance team approves the credit, you can apply it at the payment stage. It’s valid for 1 year from the issue date, after which it will auto-expire.
Once your certificate is verified, we'll update your account, and orders can be processed tax-free for that state until the certificate expires. You can upload certificates for each applicable state if your business is exempt in multiple states.
It depends on your print specifications. The delivery cost is visible in your Shopping Cart summary and your order's Details tab.
Mixam ships to US addresses and internationally. Select the relevant country from the dropdown menu in your order’s Details tab to send your prints abroad. Please note that all duties, taxes, and fees associated with international shipping are the recipient's responsibility. Mixam is not responsible for any expenses incurred by international shipments.
Create a .csv file in a program like Microsoft Excel to sort data into a spreadsheet. Every .csv file you upload will be saved to your account. You can separate data into columns with the following categories: First Name, Last Name, Zip Code, Line 1, Line 2, Line 3, Town, Country/State, Phone Number, Company Name, Instructions, Email Address, and Location Type (i.e. commercial/residential). Note: this feature is currently limited to 50 addresses.
How to add mailing lists to your account:
How to add mailing lists to orders:
White labeling means we'll remove our branding on the packaging so you can present the contents as your own. Select the ‘Use plain packaging’ option in your order's Details tab when you’ve added all the addresses to your order, and the delivery fee will update.
On multi-part orders, items made at different facilities will be delivered separately, thus incurring separate delivery charges. Due to limited floor space, we cannot hold orders, and we’ll deliver items upon completion. But we’ll produce items with similar production times at the same facilities and deliver them together where possible.
Our Instant Quote Calculator will display dates based on the print specifications you enter. All shipping dates are estimated, but if your order is time-sensitive, contact our team in advance to discuss options. Please note that high volumes of work during the peak season before Christmas may mean that orders in production can experience delays. But we'll keep you informed if any occur.
We use reliable, third-party shipping services. Larger orders will be delivered on a pallet for curbside delivery but aren't trackable, while smaller orders are sent in boxes or small parcels and are trackable.
Once your order has left a production facility, we’ll update your order status and notify you by email. Please check Spam and Junk folders, as emails can sometimes appear there. Tracking details will soon become available so you can monitor your order. While we cannot guarantee shipping dates or times, you can contact us via chat, email or phone if you have not received tracking details on or by your estimated shipping date.
If your order hasn't arrived on or by your estimated shipping date, you can contact us via:
Chat: Click the Chat option on our website to start a conversation with a print expert.
Email: Address your email to team@mixam.com with your name and order details.
Phone: Call 888.510.1456, and our print experts will update you.
Mixam account holders can reorder prints. Log in, and under the 'My Orders' tab, locate the relevant order and click the Reorder button. You can then amend the quantity, other details and confirm your order. Our cut-off time for confirmed orders is 4 pm CT every workday and 10 am for Priority orders. If you placed an order but don't have an account, email our print experts and provide your order number so we can arrange a reorder.
Choose an item from the categories at the top of the website, enter your print specifications via the Instant Quote Calculator and add a quote to your Shopping Cart. You can then repeat the process as many times as needed, and the summary will show you the postage fee on all items in a single order.
Please note that some items may have different production times. We may occasionally produce items at different printing facilities, meaning we cannot deliver them as part of a single order, combine postage or withhold items to send together due to limited floor space. Visit our How To Print Multiple Designs Support Page for more information.
If you've received your prints and find issues, please revisit your online order to ensure your print specifications and artwork match what was confirmed and displayed on-screen. If something is still incorrect, please log in to your Mixam account and head to your 'My Orders' page. A 'Report An Issue' button will appear under the relevant order number. Non-account holders can email our Care team their order details and follow the advice below.
To help us resolve your issue, please provide the following details:
Once you have completed the online form, the Care team will investigate and contact you via email. The process will generally occur within one working day, but please check your Spam and Junk folders, as emails can appear there. Please note response times may also take longer during peak season, but we're here to help and offer you practical advice and solutions. Visit our How To Report Print Issues Support Page for more information.
All invoices are easily accessible and stored safely in your Mixam account. First, log in and click the relevant order number. Click the Payment tab and the Invoice PDF link, which will open in a new window. You can then view, download and save it. Non-account holders can email our team their order number and request a copy.
The reasons an item is unavailable vary, and we treat every scenario individually. Please contact our team so they can review your quote, identify what’s causing the issue, and offer you a similar, available item.
Your page count dictates the availability of each binding option. Too many pages can result in inner page content becoming obscured by the binding, while too few pages can make the binding costly and unsuitable. But our Instant Quote Calculator will only show you the best, most cost-effective options. If the binding option you want is unavailable, adjust your page count or read our Page Counts Support Page for more information.
We print pages in groups of four to ensure your page order is correct, excluding Hardcover items. If you have an odd number of pages, not divisible by four, you may need to add blank or additional print files. Visit our Page Counts Support Page for more information.
You need a Mixam account to start selling. By registering as a publisher, you can access special product pricing, create unlimited print-on-demand products, and manage your integrations and sales. To open an account, sign up for free by clicking ‘start selling’ here
You don’t need an ISBN or barcode for your product. If you want to learn more about these features, you can visit our ISBN support page.
You can have the peace of mind that if you find an error in your products artwork or listing details, you can immediately turn off your shareable link whilst you make necessary changes. While you cannot prevent copies in production or the shipping process from reaching your customers, you can stop future orders completely.
To prevent your product from being purchased:
To make changes to artwork, specifications, pricing or product details, click ‘edit’.
For artwork or material specification changes, you must un-confirm your order to enable editing. Once you’re satisfied with your updates, re-confirm your order. For changes to information on the product details tab no re-confirmation or re-approval is required, adjust your information then click ‘save & publish’.
We recommend only setting your product to active once you have checked your artwork, pricing and product details, are satisfied with your proof and how the product presents on your product landing page.
When a customer orders from a shareable link:
Additional notes:
For physical copy issues (print errors, damage, or delayed shipping):
For checkout issues (e.g., payment, technical issues, or link availability): Call +1 888 510 1456 or email team@mixam.com.
Print-on-demand (POD) lets you customise and sell products with your artwork or designs. Items are printed only when ordered, rather than in bulk. Mixam’s POD service manages processing, payment, production, and fulfilment, using advanced printing technology and the expertise of real print professionals. POD benefits include:
And the benefits of Mixam’s print-on-demand service include:
You earn income when customers purchase your products. You can update your pricing strategy and commission value anytime. Choose from Fixed Markup, Percentage Markup, or Fixed Retail to earn commission. You can also select Sell at Production Cost for non-profit sales.
For PrintLink sales, Mixam will pay your gross commission within 7 days of the following month via Stripe Connect. Please allow up to 7 days for payment to appear on your bank statement. Your product sales and commission records can be found in your Publisher Hub under the Sales & Analytics tab or by logging into your Stripe Connect account.
For Shopify sales, your commission is paid out by Shopify on a schedule chosen by you in your store settings.
To change the pricing strategy and commission value for a POD product:
You can link your bank account before or after creating a print-on-demand product. This step is required to process commissions from any sales and must be completed before your customers can purchase your products.
You need a Stripe Connect account to start selling and earning commissions.
You do not have to buy an initial copy before sharing your link. You can share your product and start earning once your order is confirmed and a print expert has approved it. Make sure to check that all pages are in the right order, your artwork is correct, and you have checked your proof before sharing your link.
To review a physical copy first, you can purchase one using your link and check it before sharing or integrating your POD product with a third-party.
You need a Stripe Connect account to start selling and earning commissions.
You can turn a previous order into a print-on-demand product. Mixam will automatically transfer your artwork and designs. You just need to complete the product listing details and pricing strategy.
To convert a previous order into a POD product:
You can print anything you like with us providing your content is legal, copyright-free and abides by our T&Cs.
Mixam has a team of knowledgeable print experts who are always on hand to help. No matter your printing experience, you can discuss your work with people who can give you and your customers the best prints possible.
To remove or change a linked bank account:
We offer specific printing options because no matter whether your customers order one copy or hundreds, our production facilities batch orders with similar print specifications in the production queue. This procedure means we can produce the most economical prints as efficiently as possible.
Suppose you want to create a POD product from a previously ordered item, but your original print specifications are unavailable. In that case, we’ll offer alternatives as close to the originals as possible without compromising quality. We will not change sizes, orientation, or page counts, as these are essential to your content. However, we may offer alternative paper types, weights, and finishes.
Some products may include a small, discreet code on the last text page, back cover, or both, usually in a lower corner. Each QR code has a unique product number to help Mixam track the order from production to delivery. Only the product number is visible if scanned; all other order details remain private.
You can offer your customers three ways to purchase your Mixam POD products:
1. PrintLink - unique shareable purchase link
2. Embeddable POD Link
3. Shopify Integration
Print-on-demand is currently available in the US, UK, Canada, Australia, and Germany. Keep an eye on our website and social media channels for updates on new country availability.
You can update your print specifications at any time. Even after confirming your product, sharing or embedding your link, and receiving customer orders, you can modify features like paper weight and cover finishes. Customers who purchase after the changes will receive the updated version.
Important: Changes to orientation, artwork, or page quantity require approval from a Mixam print expert before customers can purchase your product via your shareable PrintLink or Shopify. Your product URL will remain unchanged no matter how many edits you make.
As a reseller, you purchase your product from Mixam and sell it on to your customer via Shopify in one seamless transaction. A chargeable card is the default payment method for these transactions. Charges occur sporadically, reflecting the timing of your sales or fulfilment requests.
To set up your card:
Note: Only active print-on-demand products appear in the list available to add to Shopify.
The product Title and Description set in Mixam will automatically pull through to Shopify. Edits you make to these fields in Shopify will alter how the product presents in your shop but will not adjust your Mixam product details.
To add the flipbook preview to your Shopify product page:
When a customer orders from your Shopify store, you can choose automatic or manual fulfillment. Manual fulfillment will be your default Shopify Store setting whereas automatic will be the fastest and most reliable way for Mixam to receive and produce your orders.
Automatic fulfillment (recommended). To enable, log in to Shopify:
Note: This setting applies storewide and may affect products produced by other partners. All orders of your Mixam POD products will be automatically requested to Mixam without you needing to take any action.
Manual fulfillment. To process orders manually, log in to Shopify:
Note: When set to manual fulfilment, you are responsible for requesting fulfilment and without your action, Mixam will not receive your customer orders. This manual step may delay production and subsequent delivery.
After integrating your Shopify store, you can manage your print products through your Mixam Publisher Hub as well as the Mixam Print-on-Demand fulfilment App in Shopify.
To add or remove products:
Alternatively, you can make adjustments directly within your Shopify store by using the Mixam Print-On-Demand App.
Visit Shopify's Help Center or contact Mixam's print experts by chat, email, or phone.
I already have a Mixam account and have registered as a Publisher:
Our print specialists will review and approve your product. You will be notified of approval by email.
I’m new to Mixam:
Our print specialists will review and approve your product. You will be notified of approval by email.
For sales through PrintLink or the Embedable PrintLink widget:
Mixam pays your gross commission within 7 days of the following month via Stripe Connect. Please allow up to 7 additional days for the payment to appear in your bank account.
Example: A sale on 13th January will be paid on 7th February.
You can view your sales transactions and expected revenue in the Sales & Analytics tab of your Publisher Hub. Processed payments and upcoming payouts are also visible in your Stripe Connect account.
For sales through Shopify:
Mixam does not pay commissions for POD products sold through third-party integrations. Shopify handles these payouts, which may be reduced by its transaction fees. You can add extra profit to your integrated product sales in Shopify.
Your Shopify payout timings can depend on:
The payouts you receive from Shopify may depend on:
Mixam offers international shipping for print-on-demand orders. Customers can enter their address at checkout, and once their order ships, they'll receive tracking details via email. Please note that all duties, taxes, and fees associated with international shipping are the recipient's responsibility.
When selling via PrintLink:
Mixam collects sales tax from your customers and remits it to the relevant states. Since Mixam pays you, you don’t need to take any action.
When selling via Shopify (USA):
Mixam collects tax from you when a fulfillment request is received unless you have a tax exemption certificate submitted for the delivery state. For more details, please visit our payment support section on Tax Exemption Certificates.
Customers can return physical copies to Mixam Inc., 1 N Wacker Dr, Suite 2410, Chicago, IL, 60606. Returns are processed daily; orders meeting our return criteria will receive a full refund within 3-7 business days. Publishers will have refund amounts deducted from their account in the first two weeks of the new month, with commissions reflecting total sales minus any refunds.
Mixam's Terms of Use and Service ("Terms") have changed. By tapping Accept or continuing to use our website, you accept our new Terms, which took effect on July 7, 2025.
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