What is Mixam’s Rewards Program?

Mixam’s Rewards Program lets you earn points on every paid print order, including discounted products. You can use your available points balance to get a discount on future orders or towards gift cards for your favourite online and high street brands.

The program has four spending tiers: Bronze, Silver, Gold and Platinum.. Your tier updates automatically based on your spending over the past 12 months, with higher tiers unlocking better rewards. Points appear in your balance after 14 days, and they stay active for 12 months from the date you earn them. 

To view full program details, visit the Mixam Rewards Program page.

To enrol in the Mixam Rewards Program as a new user: 

1. Sign Up for a Mixam account and opt in for Mixam Rewards, opt in for our Newsletter too and receive 500 point bonus 500 bonus. 
2. Activate your account by confirming your registration email. Once complete, you will receive a welcome email, confirming your enrolment. 

To enrol in the Mixam Rewards Program as an existing customer: 

1. Log in your Mixam account
2. Navigate to ‘My Account’ > ‘My Rewards’
3. Tick the opt-in to Mixam Rewards. Once complete, you will receive a welcome email, confirming your enrolment. After 1-2 minutes your My Rewards tab will update to a full dashboard. 

Tiers & Benefits 

Earn points on every order. The more you print, the more you earn.

Bronze Free Earn 1 point per $1 spent	Silver Spend $500 per year Earn 2 points per $1 spent	Gold Spend $2,500 per year Earn 3 points per $1 spent	Platinum  Spend $15,000 per year Earn 4 points per $1 spent
Earn points on every order Redeem points for discounts	Earn points on every order Redeem points for discounts Exclusive offers	Earn points on every order Redeem points for discounts Exclusive offers Early access to products & promos	Earn points on every order Redeem points for discounts Exclusive offers Early access to products & promos Dedicated VIP support

Redeem points as a form of discount on your Mixam orders or convert points to a Gift Card for over 2,000 different online and high street stores, popular restaurant chains, cinemas, hotels, travel, music and activity vendors!

Frequently Asked Questions

Where can I see my points and rewards?

Log in to your Mixam Account and go to your My Rewards tab.

Here, you can view your points balance and tier level, redeem gift cards, view point transaction history and expiry dates and see eligible promotions.

How are points calculated?

Points are awarded on a flat rate, the more you spend, the more points you receive. Your point earnings are calculated based on your reward tier’s earn rate. Points are awarded per eligible $ unit spent on any product. The higher the tier, the higher the multiplier

• Bronze = 1x 
• Silver = 2x
• Gold = 3x 
• Platinum = 4x

Can I spend my points on discounted orders?

Yes! Rewards points can be combined with seasonal, product and personal discount codes. 

How do I pay for an order using points?

Points can be used to fully or partially pay for product cost but will not apply to delivery fees.

You can redeem points in your Cart or Payment tab of a pending order. You will see how many points you can apply to an order and what the equivalent monetary value discount will be. Points redeemed must be an even number. When you click ‘Redeem’, the discount will be applied to your order and points will be deducted from your available balance. 

You have the opportunity to remove redeemed points prior to paying should you choose to adjust the number of points and value of discount you wish to apply.

How do I redeem a gift card?

You’ll need at least 1,000 active points to redeem a gift card.

1. Log in to your Mixam account
2. Go to the My Rewards tab
3. Choose a gift card value and click Redeem. A pop-up will ask you to confirm your choice. Click Redeem again, your points will be deducted. 
4. A pop-up will open, click Select Gift Card. You will be directed to a new browser window.
5. Follow the on-screen instructions to choose which brand to redeem your gift card value from.
6. Once complete, you will receive an email with a link to your gift card

What happens if I return or cancel an order?

If you cancel, return, or get a refund for your order, we will remove the points earned from that order. This applies to full or partial refunds, whether returned to your original payment method or as store credit. If you have already used points or are waiting for points to be added, your balance may temporarily go negative, but your tier level will not change. To bring your points balance above zero, you can earn points by:

• Placing new orders using store credit or any payment method.
• Creating a Mixam account as a first-time customer to earn double points.
• Signing up for Mixam’s newsletter as a first-time customer to earn 500 points.

Can I share or transfer my points to other accounts?

Points are allocated to you personally as a reward for your loyalty. You cannot share or transfer points and rewards with other Mixam Account holders. If you have more than one account under your name in the same region, contact us to discuss points transfer. 

Can I use my points across my different regional Mixam accounts?

No. Points are earned and redeemed in local currency. If you have a Mixam Account in more than one region, points will only be visible and actionable to you, in the region they were earned.

• Mixam UK
• Mixam USA
• Mixam Canada
• Mixam Germany
• Mixam Ireland
• Mixam Australia