2 days ago
[$productsMap.get($review.productId)]
I've had printed the same small format collection of short stories three times with Mixam, and I'm very happy with the quality and the customer service. The turnaround is remarkably quick - and all three times, the books arrived even earlier than estimated - and the pricing is way more than reasonable. I understood after the second printing that the actual printing is done at different facilities using the same specifications. To my eye, the copies from the third printing didn't look quite enough similar to or as polished as the previous two, so I enquired if they could be reprinted at the original facility. There was nothing actually wrong with the books, but I was given a partial credit for the third order and the replacement books look great. Both in emails and online, the customer service was excellent! Prompt responses and everyone was really pleasant to communicate with. I'm so happy with the way my books turned out - they look amazing, and I'm really hard to please - and I highly recommend Mixam.
3 days ago
[ Hardcover Books]
Customer service was fantastic! I called several times with questions and was always helped! Even correcting issues with my uploaded graphics with me on the phone in real time. The books turned out AMAZING! They look so professional! Very high quality! Even received my order a few days earlier than expected!! 🥳
3 days ago
[ Hardcover Books]
The customer service had an extreme degree of patience as she coachedbme thru the process giving excellent advice and guidance.