There are plenty of online print shops out there, but who can you really trust? That's why we want to reassure you that Mixam is very much a legitimate and trustworthy online print service. We have spent years innovating our technology to ensure your work is stored safely and securely so you get exactly what you ask for when you click the Confirm button. 

It can be hard to decipher between fake websites and genuine online services, but there are some clear giveaways. Here are some of the top indicators to show you that Mixam is a company you can count on:

 

It’s official! We’re a registered business.

Mixam USA is based in Schaumburg, Illinois. We have offices in the UK, Canada and Australia as well. Not only does our registration signal that the products that we sell are real, but this also proves we are compliant with US law and national and international trading regulations.

 

Mixam has a profile on Trustpilot

Trustpilot is one of the most popular and respected review platforms on the web. Trustpilot is a platform that allows customers to write honest feedback about their experience with a company. The reviews undergo intense scrutiny, and once analyzed and accepted, Trustpilot publishes them for the wider community to read - regardless of the rating.

We have received thousands of positive reviews from satisfied customers around the world. We’re very proud of our Excellent rating, and it’s important to us that we work with our customers to improve our services. 

 

Our website protects your payments and information

We take every step we can to protect your financial and personal information at all times when you visit our website. We have added an extra layer of security which you can find at the bottom of the page. Clicking the label will open a new window, and a compliance certificate will appear, validating Mixam’s website. Simple but effective!

 

We have a Privacy Policy and Terms and Conditions page

It may not be everyone’s idea of bedtime reading, but our Privacy Policy and T&C's page demonstrate we're serious about our reputation. These statements prove that we care about how your information is collected, used, stored and protected. You can also find these at the bottom of our website.

 

We’re easily contactable

Whether it’s by phone, email, letter or online messaging, Mixam’s contact details are visible on multiple web pages. Whether you speak to us directly or contact us through the internet, you’ll find we are who we say we are, and we won’t link you to any other party.

If you’ve already ordered an item, one of the best ways to get in touch with us is through your Mixam account. You can log in and click the relevant order number in your Orders section. Your work will appear in a new window, and you can write your message to us in the Messages tab. But if there is an issue with your order, select the red button titled 'Problem with order?' where you can outline the issue in more detail.

 

We’re on social media!

Genuine businesses that own social media accounts add an extra layer of credibility to their name. And social media allows us to include another human dimension in addition to our main website. Plus, it's another avenue where we can verify that Mixam really is the smart way to print!

 

Here's how you can join us online:

• Follow us on Twitter - receive real-time updates for all things Mixam and keep tabs on what other customers are printing. Content is short, easy to read, and information will spread quickly.

 

• Follow us on Instagram - this visual platform allows customers to showcase their work and collaborate with users who enjoy similar interests. Don’t forget to tag us in your photos and include #mixam in your posts, too - we’d love to see what you’ve made!

 

• Like us on Facebook - from news, updates, photos and videos, Mixam’s Facebook page has a growing online community. You can view examples of printed work, reviews, comments and tell us about your latest print projects.

 

• Connect on Linkedin - Mixam will only post relevant and worthwhile content on this professional networking site. You can keep up-to-date with business news, view and apply to vacancies and view real-life examples of our products.

 

• Subscribe to our Youtube channel - We will notify you whenever Mixam uploads new video content when you subscribe to our channel. Learn about our printing processes, like and comment on our videos - this channel is an entertaining and informative way to learn more about Mixam.

 

• Follow us on TikTok - if you're a fan of short-form videos, this platform will convey info quickly and easily. From customer spotlights to tutorials, you'd be surprised what you can learn about us in a one-minute video.

 

For more news and inspiration, check out the array of posts on Mixam's Blog and visit our Support section for helpful guidance and advice on all things print.

Images Credit: Trustpilot and Pexels