2,926 total
I just created my first softcover book with Mixam. During the process of making this 172 page book I ran into obstacles. The customer support at Mixam was incredibly kind, thorough and very patient. My books arrived, and I cannot express in words how stunning these books came out. The quality of the paper and the printing is spectacular. I am now in the process of creating another one.
Date of experience: April 18, 2024
For the second year in a row I have put together a yearbook for our homeschool co-op, and both times I have used Mixam for printing. Both years the people there have saved my but by catching mistakes I've made, heling me make corrections, or making the corrections themselves. They are an absolutely invaluable resource for me. For two years now I have received adulations and thanks that I frankly don't feel I deserve. These books have been overwhelming successes because I picked Mixam as our printer.
Date of experience: April 15, 2024
For the past few semesters, I have been using this website to order my campus's literary magazine. I ordered one in November and just went to order this semester's edition this week, only to see that the price practically DOUBLED for the exact same product with the same specifics. I am very disappointed in such a significant increase because I love how easy the site is to use and how well the work comes out, however within a span of four months, the price went from $168 to $239 and that's BEFORE shipping and taxes, which put the total at $272. Sadly, a self-funded college club cannot afford those prices continuously.
Date of experience: April 28, 2024
Reply from Mixam Inc.
Hello Ana, Thank you for your question about our recent price adjustment.
We regularly review our pricing, and recently there have been changes due to increases in production costs, but we always strive to remain competitive in the print market and are committed to delivering great value to our customers.
We appreciate your understanding and look forward to continuing to serve your printing needs.
The color was brilliant; the paper and printing quality was top notch. The tech support was on-target and delivery was fast. Plus, the price per book was the lowest I found anywhere. I'm a return customer and I'll use Mixam again.
Date of experience: April 14, 2024
I'm really pleased with the quality of the books and the quickness of the shipping! I'm definitely going to be using them again in the future to make more of my art zines!
Date of experience: April 15, 2024
Really great service! I ordered the sample papers so I knew what the finished product would look like. I got a quick response when I called with questions, and the finished product looks great! So happy I chose to order from Mixam!
Date of experience: April 17, 2024
Best customer service ever!
I was struggle with spine size of my book. The specialists helped me a lot. They were so kind and professional.
Just got the mail. Was fast than I expected. It's amazing quality as well.
Price was reasonable. I will send another book soon.
Thanks for all you guys help!!!
Date of experience: April 15, 2024
I was a bit hesitant because I hadn't worked with Mixam before. I am an illustrator and the way my drawings looked on paper was extremely important. The quality of the print blew me away, my book was well-bound and affordable. What struck me about the entire experience was Mixams customer service. They were always available and when there was an issue with my order the team worked efficiently to resolve it. I cannot recommend Mixam enough. I am so happy and will be using their service again.
Date of experience: April 19, 2024
I just received my first children’s book from Mixam. And it was beautiful, the customer support specialist knew exactly what needed to be done to correct my bleeds for printing. Stephen, thank you for all your help from submission through printing. Bruh, You rock!!!! To the Mixam crew you don’t get always get recognized for all your hard work. You guys r Awesome! -1luv
Date of experience: April 07, 2024
Been using mixam since 2016. The site is easy to use, communication between employees is very fast, and production to shipment time was accurate to the estimated delivery time.
Date of experience: April 16, 2024
Most cost efficient I found but did not disappoint in quality! Will be using again!
Date of experience: April 15, 2024
Our color booklets came out great and arrived earlier than expected. Thanks!
Date of experience: April 17, 2024
Mixam made ordering my booklets very easy and very affordable! They did a beautiful job!! Thanks so much!
Date of experience: April 15, 2024
Every step of the way Mixam provided quick responses and reassurance. I was on a hard deadline and they made it all happen without a hitch. The printing was perfect -- photography was reproduced beautifully.
Date of experience: April 08, 2024
We are so happy with our Mixam experience! From getting an initial quote, to working with reps and techs, to the submission process, and final, high quality product, and fast shipping, our experience could not have been better. We'll be using Mixam again in the future!
Date of experience: April 02, 2024
I made hard cover books and they look beautiful! Great print quality, smooth paper and very well done. I had small problems with my files and customer service was great. I highly recommend Mixam.
Date of experience: April 09, 2024
Mixam’s customer service was unparalleled. Truly. Every time I called I spoke to an actual person who was so kind and extremely helpful. They really seemed to care about my project turning out as wonderfully as I wanted and it really did! Beautiful work and a top notch company. They also were able to ship it out at top speed to meet an event deadline. Thank you so much!!
Date of experience: April 01, 2024
The price and quality of a family cookbook that I printed through Mixam were excellent! The process was so easy and quick. I will definitely be using Mixam again.
Date of experience: March 19, 2024
I can even order a book because the online design software is so glitchy, it isn't funny! It took me 4 hours to design 8 pages because I had so many issues with the software. I want this to work. I'll be 100 before I get the design completed!
Date of experience: April 25, 2024
Reply from Mixam Inc.
Hello Justin, we are sorry if you have experienced any issue with the website, we are not experiencing any issues, so please can you reach out to us via live chat with screen shots or recordings so that we can take a look at what might be happening for you, this may be due to a local provider or web browser issue but we would like to find out more as we have not had any other reports of any issues.
Great first time experience. My book turned out great. Website functioned very smoothly. Only thing I think is missing is a higher end uncoated paper. Like Mohawk superfine eggshell. If that paper was on offer, at a higher price, it would be next level. All options would be covered.
Date of experience: April 02, 2024
